Privacy Policy

Last updated December 14, 2024

Effective date: December 14, 2024

This Privacy Policy describes the policies of Lyme Suisse Schweiz Svizzera Svizra , located at Route de Saint-Loup 13, 1318 Pompaples, Switzerland, email: info@lyme.ch , regarding the collection, use and disclosure of information we collect when you use our website ( https://www.lyme.ch/ ). By accessing or using the Site, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Site.

We reserve the right to modify this Privacy Policy at any time without prior notice and will post the revised Policy on the Site. The revised Policy will be effective 180 days after its posting on the Site, and your continued access or use of the Site after that time will constitute your acceptance of the revised Policy. We therefore recommend that you review this page periodically.

How do we collect and use your information?

Our primary purposes for collecting information are to improve our Site, manage its use, and enable users to navigate it easily.

• Personal Information : If you sign up to receive our newsletters, contact us, or become a member of Lyme Suisse, we will collect information that can identify you, such as your first and last name, and email address (referred to as “Personally Identifiable Information,” or “PII”). If you make a payment or donation through the Site, we (or our third-party payment providers) will also collect PII, such as your credit card information and billing address, to facilitate your donation.

• Anonymous Information: The evaluation questionnaire available on our website is integrated via a third-party application (Jotform LTD) and all data is transmitted in encrypted form. This data is not linked to your personal information (apart from your IP address), and is used solely for statistical purposes. Once the data is transferred to Jotform, the Jotform LTD Privacy Policy takes effect.

• Information collected using cookies : We use “cookies,” which are small text files stored by your browser when you access our Site. These cookies allow us to learn how and when you interact with our Site, monitor aggregate usage, and improve its functionality. You can disable cookies in your browser, but this may limit some of the Site’s functionality. For more information, see our Cookie Policy .

• Site Usage Data : Our servers (Wix Ltd) automatically record certain information, such as your IP address, browser type, operating system, pages visited, and search terms. This information is used to administer and improve the Site.

If we wish to use your information for other purposes, we will ask for your consent and will only use your information after obtaining it and only for the purposes for which you have given your consent, unless otherwise required by law.

Who do we share your information with?

We will not share your PII except in the following cases:

• With third-party service providers : We may engage third parties to operate and provide the Site. These providers only have access to your PII in connection with performing their services on our behalf.

• Aggregated Information : We may share aggregated, non-identifying data with third parties for demographic analysis or reporting.

• Legal Protection : We reserve the right to disclose your information to comply with a legal obligation, protect our rights, or prevent illegal or unethical activity.

Retention of your information and hosting

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. Some information may be retained longer to comply with legal obligations, prevent fraud, or for other legitimate reasons.

Anonymous or aggregated information, which does not allow you to be identified (directly or indirectly), may be stored indefinitely.

Wix ( Wix.com , Ltd)

This website is hosted on the Wix.com platform . Wix.com provides us with the online platform that allows us to deliver our services as authorized by our association. Your data may be stored through Wix.com 's data storage, databases and general applications . It is stored on secure servers behind a firewall. Wix's Privacy Policy is in effect when data is processed or stored through their hosting service.

Wix may store data from our Site visitors in several locations.

Personal information of visitors to our Site may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan, and Israel. Wix may use other jurisdictions if necessary for the proper provision of its services and/or if required by law.

Jotform Ltd:

This website uses the Jotform platform to collect and manage certain data. Jotform provides us with online form creation services that allow us to collect information completely anonymously for statistical purposes. Your data may be stored on Jotform's servers, including in their databases and management systems.

Data collected through Jotform is secure and stored on servers protected by robust security measures, such as firewalls and encryption protocols. Jotform's Privacy Policy applies when data is processed, collected, or stored through their services.

Jotform may store user data in various data centers located in the United States, Europe (including Ireland), Asia, and other regions, depending on the needs and requirements of its service. This data may be transferred to and stored in jurisdictions outside your country of residence, subject to compliance with applicable data protection laws.

We encourage you to review Jotform's Privacy Policy for more details on how your data is processed, stored, and protected.

Security

The security of your information is important to us. We implement reasonable security measures to prevent the loss, misuse, or unauthorized alteration of the information under our control. However, given the inherent risks, we cannot guarantee absolute security and cannot ensure or warrant the security of any information you transmit to us. You do so at your own risk.

1. Links to Third Parties & Use of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not apply to the practices of these third parties. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

2. Payment management:

Unless otherwise stated, this Site processes all payments by credit card, bank transfer or other means through external payment service providers. In general, and unless otherwise stated, Users are asked to provide their payment details and personal information directly to such payment service providers.

This site is not involved in the collection and processing of such information: instead, it only receives a notification from said payment service providers, indicating whether the payment has been successfully completed.

Wix Payments ( Wix.com , Ltd.)

Wix Payments is a payment service provided by Visa Ltd. that allows Users to make online payments.

Personal Data processed: billing address; email address; payment information; last name; phone number; first name.

Place of processing: United States – Privacy Policy .

All direct payment gateways offered by and used by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint initiative of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by their store and its service providers.

Discover all the security certifications received by Wix.com .

Paypal

We use PayPal to process certain financial transactions on our website. PayPal is an online payment platform that allows users to pay and receive payments securely.

Personal data processed by PayPal includes:

• Billing address

• Email address

• Payment information (including your bank card information)

• First and last name

• Phone number

Place of processing: United States and other countries where PayPal operates, in accordance with its Privacy Policy .

PayPal transactions are secured using the highest security standards, including data encryption and compliance with the Payment Card Industry Data Security Standard (PCI-DSS). PayPal also uses fraud protection tools to ensure the security of its users' payment information.

Raisenow

Raisenow is a payment management platform that allows us to accept donations and online payments via TWINT to support our work. Raisenow collects and processes personal information necessary to manage your donations.

Personal data processed by Raisenow includes:

• First and last name

• Email address

• Payment information (including your credit card information)

• Billing address

• Phone number

Place of processing : Raisenow processes your data primarily in the European Union and other jurisdictions necessary for the proper functioning of its services. You can consult Raisenow's privacy policy for more details.

Raisenow uses industry-standard security protocols to protect sensitive information. This includes compliance with PCI-DSS requirements to ensure the security of payment information.

Your rights

Depending on applicable law, you may have the right to:

• To access your personal data and to rectify or delete it

• To receive a copy of your personal data

• To limit or object to the active processing of your data

• To request the transfer (portability) of your personal data to another entity

• To withdraw any consent given for the processing of your data

• To file a complaint with a competent authority

To exercise these rights, please write to us at info@lyme.ch . We will respond to your request in accordance with applicable law.

Please note that if you refuse to provide us with the required information or withdraw your consent, you may not be able to access or use the relevant services.

Complaints Officer / Data Protection

If you have any questions or concerns regarding the processing of your information, you can contact our association at:

Lyme Switzerland Switzerland, Route de Saint-Loup 13,

1318 Pompaples

Swiss

Email: info@lyme.ch

We will handle your concerns in accordance with applicable law.