What are support phone calls?

Phone calls are confidential, one-to-one discussions in which we provide you with personalized support in managing vector-borne infections such as Lyme borreliosis, bartonellosis, babesiosis, etc.

Why call us?

During these calls, we offer you:

• The opportunity to ask your questions, obtain clarification and receive advice tailored to your medical journey.

• Information on the diagnosis and treatment of vector-borne infections, based on the latest medical recommendations.

• Personalized emotional support, to discuss your concerns and challenges in a respectful and caring setting.

• Practical information on the day-to-day management of the disease and your symptoms.

Our calls are conducted by trained people with extensive knowledge of vector-borne diseases. We make sure that every exchange takes place in a confidential and respectful setting.

Important:

• phone calls are reserved for people residing in Switzerland only.

• these calls are in no way a substitute for medical advice, for which a doctor must still be consulted.