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Phone calls

For patients and their families

For answers and comfort

Sharing experiences and addresses

Friendly and caring

Speakers trained by the association

Phone calls

Screenshot 2025-02-25 at 19.00.19.jpg
  • For patients and their families

  • For answers and comfort

  • Sharing experiences and addresses

  • Friendly and caring

  • Speakers trained by the association

What are support phone calls?
 

Phone calls are confidential, one-to-one discussions, where we provide you with personalized support in managing vector-borne infections such as Lyme borreliosis, bartonellosis, babesiosis, etc. 

Why call us?
 

During these calls, we offer you :

  • The opportunity to ask questions, obtain clarification and receive advice tailored to your medical situation.

  • Information on the diagnosis and treatment of vector-borne infections, based on the latest medical recommendations.

  • Addresses of specialist doctors, to help you find the health professionals best suited to your needs.

  • Personalized emotional support, to discuss your concerns and challenges in a respectful, caring environment.

  • Practical information on the day-to-day management of the disease and your symptoms.

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Our phone calls are conducted by trained staff with extensive knowledge of vector-borne diseases. We ensure that every exchange is confidential and respectful.

Important: these calls are not a substitute for medical advice, which must be sought from a doctor. 

Online booking:
 

Important: Phone calls are reserved for residents of Switzerland only.

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